Whistleblowing System
The Whistleblowing System is a means of communication for the Bank's internal or external parties to report actions, behavior, incidents related to acts of fraud, violations of laws, company regulations, code of ethics and conflicts of interest committed by Officials/Employees within Bank Jago.
Complaints (reporting) must be based on good faith, not a personal complaint or based on bad will / slander.
Jago encourages a speak up culture by reporting indications of fraud or other violations through this reporting system.
You don't need to worry about revealing your identity because Jago will keep your identity as a whistleblower a secret. Jago appreciates the information you report, our focus is on the information material you report and will follow up on any reports received.
Bank Jago is committed to upholding strong corporate governance principles in its operations, based on the corporate culture and work ethic that upholds integrity.
To maintain the company's commitment and integrity, Bank Jago provides a Whistleblowing System (WBS) for reporting alleged fraud, violations of law, breaches of the code of ethics, or conflicts of interest involving Bank Jago employees.
The reporter is encouraged to include the following information so that every complaint can be followed up effectively:
- The Reporter's identity details, such as name (anonymity is allowed) and a contactable phone number or email.
- A clear description of:
- What action was known/occurred,
- Who was involved (Bank Jago employees/internal party)
- When the incident took place,
- Where the location of the incident was,
- How the incident happened/the chronological order of events.
Bank Jago protects the confidentiality of the reporter's data and the content of the report submitted through the WBS. Reports can be submitted using the form down below.
