Every Jagoan can save and spend without worry with Jago if together we maintain the confidentiality of your personal data and information.
Besides Jago having lots of protection for your account, you also have a responsibility to keep hackers away. For example, never share the OTP code sent via SMS to anyone, even the closest people and parties who claim to be from Bank Jago.
Is Bank Jago Safe? Jago's Protection for You
1. Hacker trying to get into your account? Jago will notify you right away
It is very important to prevent hackers who are trying hard to get into your account. Jago will give you a notification when there is a login attempt not from a registered or commonly used device.
If that's not you, don't click 'yes' or 'allow'. Even if someone contacts you and claims that Bank Jago wants to help you, upgrade your account, offer gifts, and use various other tricks.
2. You can delete the device if you have already clicked 'yes' or 'allow'
If you accidentally or have already allowed hackers to log into your account, delete the device immediately. When it has been deleted, access is automatically revoked by Jago.
But, if you just noticed recently, you can report it to Jago's customer service to clean up the account. After successfully logging in, hackers only need less than 15 minutes to commit crimes. Even so, it's better to report than not at all.
3. Jago makes sure you are the one doing the transaction
Secure your account from suspicious activity and transactions by activating two-factor authentication at the transaction limit you want and logging in using biometrics such as fingerprints and face recognition. In this way, it is really you doing the transaction in Jago, not a suspicious person.
4. You can control your Jago Visa or GPN Debit Card directly from the application
You can set limits for daily debit card transactions, both the Jago Visa Debit Card and the Jago GPN Debit Card to prevent suspicious transactions. If the card is lost or there is an issue with your card, immediately delete or report the card via the Jago application.
The Security of Customer Personal Data and Transactions is Bank Jago's Priority
Bank Jago always pays attention to the security of personal data and customer transactions. As such, Bank Jago consistently anticipates and prevents cybercrime through continuous improvement of security features.
Apart from providing various security features in the Jago application as stated above, Bank Jago has also made efforts to implement security in the technical and governance areas as well as developing and implementing reliable and appropriate technology in the Jago application, data, information technology infrastructure and bank operations.
How to Prevent Hackers a la Jagoan to Ensure the Safety of Your Jago Account
1. OTP code, PIN and password only belong to yourself
Let people say you're selfish, but when it comes to PINs, passwords and OTP codes, it's best to keep them for yourself, you don't need to share. This is to prevent your Jago account from getting hacked.
2. Change PIN frequently
Always remember to change your PIN regularly. Remember, don't use a PIN that is easy for people to guess, like 123456 and your and your family's birthday. Try to remember the PIN. Avoid copying personal data anywhere.
3. Any suspicious activity? Contact Jago’s official numbers
If someone contacts you offering good news such as winning a reward, getting additional benefits, etc. from an unknown number, ignore and block the number. Remeber Jago's official number at 1500746 or 021-30000746. Don't hesitate, contact Jago immediately if anything looks suspicious.
4. Gain more insights by reading Jago's blog
It is undeniable, there are more and more types of fraud out there. Phishing, social engineering and scams via APK files are quite popular examples. So that every Jagoan is aware of the latest fraud and what steps can be taken to prevent it, let's read Jago's blog on the topic "security".
The Jago application can be downloaded here for those who don’t have it yet.
