Preventing Internal Fraud

How does Bank Jago protect customer data and funds from internal fraud?

Bank Jago always aims to provide customers with a sense of security by monitoring and early detecting potential misuse by internal parties and coordinating with legal authorities to address any issues related to the security of customer funds.

What should customers do if there’s an indication of internal fraud in Bank Jago?

Customers can submit a report on the Bank whistleblowing channel at this link: https://www.jago.com/en/transparency/tata-kelola-perusahaan/whistleblowing-system

Please provide detailed information about your contact details as the whistleblower, as well as complete information about the incident and the perpetrator to enable further action. Worry not, Bank Jago will ensure the whistleblower's confidentiality.