Liveness Selfie Activation

To be a fully registered Jagoan, you’ll need to conduct a liveness check (take a selfie with your phone) during registration. This step is required so that we can confirm your identity.

Here’s how to take a selfie successfully:

  • Make sure you are in a well-lit area.
  • Make sure you have stable Wi-Fi or mobile internet connection.
  • Make sure nothing is covering your face.
  • Make sure your entire face is in the circle shown in the app.

If for any reason we couldn’t verify your identity through a liveness check, you can schedule or start a video call right away with a Jago agent in the app. To make it easy to get your identity verified, make sure that:

  • You have stable Wi-Fi or mobile internet connection.
  • You have enabled camera and microphone access for your browser.

Once you’re verified, you’ll be fully registered and you can start using all features in Jago.


Getting Started

Video Call Activation

Getting Started

Questions About Activation

Require further assistance?

Contact Tanya Jago
Contact Ask Jago

Time to Manage Your Money
the Way You Want

Create up to 60 Jago Pockets (bank accounts) without monthly admin fees to start saving, transacting, and managing expenses.

Open a Term Deposit in minutes directly from the app and get competitive interest. Withdraw your Deposit early (if needed) without penalties. Plus, there is a free quota for inter-bank transfers and e-Wallet top-ups up to 150x according to Account Level.

download on app store download on google play

Grab your smartphone, click the button or scan the QR code below to download and register Jago from anywhere and anytime.

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