Need Help?
Use Jago
Gold Pocket
Selling Digital Gold
1. How do I sell gold that I’ve purchased in the Jago app?
1. Open the Jago app and go to the Investments menu from the Home page.
2. Select Gold, then tap Sell.
3. Enter the amount in grams or Rupiah that you want to sell.
4. Review the transaction, then tap Sell Now.
2. Is there a minimum amount for selling gold?
You can sell gold starting from Rp5,000. Make sure your gold balance is sufficient to match the amount you want to sell.
3. Can I sell my Digital Gold in the Treasury app or other partner apps?
Digital Gold purchased through Jago/Jago Syariah can only be sold through the Jago/Jago Syariah app. Currently, you cannot sell your gold through the Treasury app or other partner apps.
4. What if the price changes during selling?
The selling price of Digital Gold is always updated based on the market price set by the Treasury.
If the price changes during your transaction, you will see a price change notification that you need to confirm before completing the sale.
5. What is the maximum selling limit?
The maximum selling limit is Rp250,000,000 per day. If you have reached the limit, you can make another transaction the next day.
6. Why isn’t my gold sale completed immediately after I submit it?
Don’t worry, if your status has changed to “Processing Transaction”, it means your transaction payment is being processed by Treasury.
Please wait up to 3 working days for the status to change to “Gold Sale Completed” and for the funds to be credited to your account.
7. Are there any taxes applied to Digital Gold selling transactions?
Digital Gold selling transactions conducted between customers and the Treasury through the Jago/Jago Syariah app are not subject to tax, as they are classified as physical gold trading in the Digital Gold Physical Market.
Use Jago
About Gold Pocket Feature
Use Jago
Buying Digital Gold
Use Jago
Viewing Gold Portfolio
Require further assistance?
Contact Tanya Jago
Time to Manage Your Money
the Way You Want
Create up to 60 Jago Pockets (bank accounts) without monthly admin fees to start saving, transacting, and managing expenses.
Open a Term Deposit in minutes directly from the app and get competitive interest. Withdraw your Deposit early (if needed) without penalties. Plus, there is a free quota for inter-bank transfers and e-Wallet top-ups up to 150x according to Account Level.
Grab your smartphone, scan the QR code below to download and register Jago from anywhere and anytime.
