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Gold Pocket
Viewing Gold Portfolio
Why does the Rupiah value in my Gold Pocket change?
In Gold Pocket, the main reference is the gold value in grams. The Rupiah value is calculated based on the gold weight multiplied by the current selling price.
Because of price fluctuations (including selling price), the Rupiah value in your Gold Pocket may change over time following market prices.
Can I view my gold portfolio in the Treasury app?
Currently, you can only view the gold portfolio purchased through Bank Jago in the Jago/Jago Syariah app.
I already have Digital Gold in the Treasury app. Can I view it in the Jago app?
Currently, you cannot view gold purchased from the Treasury app or other partner apps in the Jago/Jago Syariah app.
Can I transfer my gold balance to other Jago users?
Currently, gold transfer is not available in the Jago/Jago Syariah app.
Can I view my Gold Portfolio/Gold Pocket through the Digital Gold Clearing Institution (PT Indonesia Clearing House/ICH)?
Yes, you can officially check your gold portfolio on the ICH (Indonesia Clearing House) website using the Client ID available in your Gold Pocket.
Step 1: Copy Your Client ID
1. Open your Gold Pocket.
2. Tap the Three Dots (⋮) icon in the top-right corner.
3. Select About Gold Pocket, then tap View Info.
4. Enter your Jago PIN for security verification.
5. Tap Copy next to the displayed Client ID.
Step 2: Check Your Portfolio on the ICH Website
1. Go to digitalgold.ich.co.id/balance-check.
2. Make sure the Trader Name is set to PT Indonesia Logam Pratama.
3. Paste your Client ID into the provided field.
4. Complete the Captcha verification.
5. Click Check Balance.
Why is my total gold balance slightly different from the result of manually adding up my transaction history?
The gold balance displayed on the ICH website is shown with up to 10 decimal places, while the Jago app displays it with up to 6 decimal places. However, transactions are calculated based on the balance recorded to 10 decimal places, in accordance with the gold balance data in ICH.
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About Gold Pocket Feature
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Buying Digital Gold
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