Need Help?
Use Jago
Cards
Creating New Card
- Go to the "Transaction" menu in the bottom navigation
- At Jago Debit Card menu, click "See All"
- Click Create Card or + symbol
- Input your card name (it can be the purpose of the card)
- Choose "Jago Digital Card"
- Choose an existing or create a new Pocket as a source of funds that will be linked to the card
- Select a name for online use
- Ensure all information are correct, then select "Create Card"
- Go to the "Transaction" menu in the bottom navigation
- At Jago Debit Card menu, click "See All"
- Click Create Card or + symbol
- Input your card name (it can be the purpose of the card)
- Choose "Jago Physical Card"
- Choose an existing or create a new Pocket as a source of funds that will be linked to the card
- Select the name to be printed on the physical card
- Review the details of your address and linked Pockets and choose Create Card
How many debit cards can I have?
Your free Debit Card quota will be adjusted according to your Account Level. This quota is valid from the time you registered and as long as you are a Jago Customer.
If you have never requested a free debit card before the account level applies, here are the free card quotas that you can get:
- Jagoan: 1 Digital Debit Card
- Silver Jagoan: 1 Physical Debit Card & 1 Digital Debit Card
- Gold Jagoan: 2 Physical Debit Cards & 2 Digital Debit Cards
- Platinum Jagoan: 3 Physical Debit Cards & 3 Digital Debit Cards
Tips:
- For new customers, you will get a Silver Jagoan account level and 1 free Digital Debit Card. Then you can get 1 Physical Debit Card when you top up your Jago account balance with a minimum of Rp500,000, and you should wait for 24 hours after the balance is filled.
- The fee for an additional card or a replacement card after the free card quota runs out is IDR 40,000.
Changing Printed Name on Card
The name printed on the card will always follow your legal name from your ID. What you can do is choose if you want to use your full name (as long as it fits) or pick a shortened version of your name from the dropdown menu.
Track Your Card Delivery
- Go to the Card Details.
- Choose Delivery Info.
- Choose Track Card Delivery.
Use Jago
Jago Debit Card
Use Jago
Activating Your Card
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Tips To Secure Your Debit Card
Require further assistance?
Contact Tanya Jago
Time to Manage Your Money
the Way You Want
Create up to 60 Jago Pockets (bank accounts) without monthly admin fees to start saving, transacting, and managing expenses.
Open a Term Deposit in minutes directly from the app and get competitive interest. Withdraw your Deposit early (if needed) without penalties. Plus, there is a free quota for inter-bank transfers and e-Wallet top-ups up to 150x according to Account Level.
Grab your smartphone, scan the QR code below to download and register Jago from anywhere and anytime.
