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Account Level
What is Account Level?
As a Jago customer, you are entitled to more benefits the more you use the Jago app. There are four progressive levels that can be achieved: Jagoan, Silver Jagoan, Gold Jagoan, and Platinum Jagoan.
What are the benefits and basic requirements for each level?
Benefits for each level
The following benefits will be valid from October 1, 2022 onwards. However, all Jagoans continue to enjoy the benefits of free monthly admin fees and free unlimited GoPay top-ups, regardless of account level.
| Benefits | Level | |||
| Jagoan | Silver Jagoan | Gold Jagoan | Platinum Jagoan | |
| Free transfers & e-Wallet top-ups quota per month* | 3 | 25 | 50 | 150 |
| Free Gopay top-up | Unlimited | Unlimited | Unlimited | Unlimited |
| Free ATM cash withdrawal quota per month | - | 3 | 5 | 10 |
| Free digital debit card | 1 | 1 | 2 | 3 |
| Free physical debit card | - | 1 | 2 | 3 |
| Monthly admin fee | Free | Free | Free | Free |
*Free transfers & top-ups quota include transfers to other banks using BI-FAST or RTOL (not including SKN), e-Wallet top-ups other than GoPay, and credit card bill payment
Requirements of each level
To maintain or upgrade your level, you have to fulfill the following requirements in the next month:
Jagoan
- This is the most basic level, and there are no requirements to achieve this level. However, we strongly encourage you to upgrade to higher levels to unlock more benefits in Jago!
Silver Jagoan
- Maintain a minimum average daily balance of Rp500,000 across your Jago Pockets (balance in Partner Pockets is not included) for the calendar month; AND
- Link your Jago account to at least one of Jago’s partners (GoPay or Bibit). Click on the partner’s name to know how to link your Jago account.
Gold Jagoan
- Maintain a minimum average daily balance of Rp3,000,000 across your Jago Pockets (balance in Partner Pockets is not included) for the calendar month; AND
- Link your Jago account to at least one of Jago’s partners (GoPay or Bibit). Click on the partner’s name to see how to link your Jago account.
Platinum Jagoan
- Maintain a minimum average daily balance of Rp20,000,000 across your Jago Pockets (balance in Partner Pockets is not included) for the calendar month.
How do I find out my current account level?
Tap the More menu at the bottom of your dashboard page. Your current account level and free quota can be found below your username and email. Didn't find it? Please update your Jago app to the latest version.
Can all account levels participate in all of Bank Jago's promos?
Yes. All account levels can participate in all Bank Jago's promos.
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How Long Will I Stay at Each Level?
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