How to Request and Obtain Visa Documents

How do I request visa documents with a wet stamp, and how can I obtain them?

The process is simple and free of charge. You do not need to fill out any forms. Simply follow these steps:

  1. Contact Tanya Jago by phone at 1500 746 or by email at [email protected].
  2. Inform us of the type of document you need, such as an e-Statement or a Bank Reference Letter, and let us know that you require the document with an original wet stamp for visa application purposes.
  3. Choose your preferred document delivery method:
  • Digital Version (Scanned Copy via Email)
    Official documents that have been stamped or signed will be scanned and sent to your registered email address.
  • Physical Version (Branch Pickup)
    Inform Tanya Jago of your request and schedule an appointment to collect the stamped or signed document at the nearest Jago Branch.

Can physical documents with a wet stamp be sent to my home address?

Currently, Jago does not provide physical document delivery services to home addresses.

However, if you are unable to visit a branch, you may ask Tanya Jago to scan the officially signed or stamped document and send the scanned copy in PDF format to your registered email address.

Require further assistance?

Contact Tanya Jago
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Open a Term Deposit in minutes directly from the app and get competitive interest. Withdraw your Deposit early (if needed) without penalties. Plus, there is a free quota for inter-bank transfers and e-Wallet top-ups up to 150x according to Account Level.

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