Jakarta, 28 October 2026 – PT Bank Jago Tbk continues to grow while maintaining healthy quality and solid fundamentals. This strong performance through the third quarter of 2026 is reflected in quality customer growth, third-party funds, and loans.
As of the end of September 2026, Bank Jago has served 19 million customers, including 13.1 million funding customers using the Jago App. This customer milestone reflected the company's commitment to maintaining healthy and sustainable growth by prioritizing the optimization of its customer base.
With a focus on quality customer growth, Bank Jago’s total third-party funds reached Rp28.9 trillion, a 21% increase from Rp23.9 trillion at the end of September 2025. The current account and savings account (CASA) ratio dominated third-party funds at 53%, equivalent to Rp15.4 trillion, while time deposits accounted for 47% or Rp13.5 trillion.
Meanwhile, loans reached Rp27.9 trillion as of September 2026, up 19% compared to Rp23.5 trillion in the same period last year. Bank Jago consistently maintains quality and upholds prudential principles in lending, as evidenced by a gross non-performing loan (NPL) ratio of 0.9%, which remains lower than the national banking average.
"Our focus on prioritizing quality growth, both in funding and lending, has had a positive impact on our performance and the bank’s fundamentals in an excellent position. By consistently sustaining this positive performance, we believe customer trust will grow even stronger in using our products and services as a tech-based bank," said President Director of Bank Jago Arief Harris.
Strengthened customer confidence was evident in the steady growth of active users consistently relying on the Jago App for various transactions. In addition, Bank Jago's collaboration with the Bibit and Stockbit ecosystems, enabling direct, seamless access for customers to purchase investment products such as mutual funds, bonds, and stocks, has reached over 3.6 million customers.
At the same time, loan growth acceleration continued to be driven through lending to ecosystem partners, digital platforms, and financing companies, including BFI Finance. This approach helped customers obtain financing facilities while ensuring the growth of Bank Jago's financing assets remained swift and measurable.
Beyond lending through collaborations built over the past five years, Bank Jago was also expanding direct digital lending to consumers through the responsible lending concept to reach broader market segments.
As part of this responsible financing commitment, Bank Jago introduced the Rapor Kredit feature within the Jago App to help borrowers understand their loan-related financial health. Through Rapor Kredit, borrowers can access their credit health status more easily, clearly, and transparently directly from the Jago App, allowing them to better assess their financial capacity and make well-informed borrowing decisions tailored to their needs.
Healthy business expansion lifted Bank Jago's total assets to Rp42.1 trillion as of September 2026, a 22% increase from Rp34.5 trillion in September 2025. This asset growth was matched by improved profitability, with net profit after tax (NPAT) reaching Rp298 billion, a 50% increase from Rp199 billion in the same period the previous year.
Backed by robust fundamentals, Bank Jago maintained a capital adequacy ratio (CAR) of 27.5%. This demonstrates a strong capital foundation for Bank Jago to keep innovating, collaborating, and scaling its business sustainably.
"For us, business growth is not just about posting numbers, but about ensuring that the company's fundamentals become stronger for sustainable growth. Therefore, I am optimistic that Bank Jago can grow even faster in line with increasingly optimal economic conditions in the coming year," Arief concluded.
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About Bank Jago
Specifically built as a tech-based bank embedded within Indonesia’s digital ecosystem, Bank Jago aspires to enhance the growth of millions through life-centric digital financial solutions. Bank Jago develops banking products and services, both conventional and sharia, that can be used by everyone, including retail (consumers), affluent market, and micro, small, and medium enterprises (MSMEs).
Bank Jago develops Jago app, which is designed to be embedded within various digital ecosystems. and can be customized and personalized so it can be compatible with their ecosystems, and also with the users’ personal needs. The collaborations with various ecosystems enables users to live their life more conveniently.
For further information, please contact:
Marchelo
Corporate Communications
PT Bank Jago Tbk
PT Bank Jago Tbk
