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Gold Pocket
Minting Gold
1. Can I withdraw the physical gold stored in the vault?
The physical gold that underlies Digital Gold transactions cannot be withdrawn physically by customers.
a. Gold is stored collectively (bulk)
The physical gold stored by the trader in the Gold Storage Facility is in the form of gold bars (generally in 1 kg units). These gold bars may be owned by multiple customers, with ownership managed digitally, allowing gold ownership to be recorded in fractional gram units.
b. Withdrawing physical gold requires a gold minting process
To withdraw physical gold in a specific gram amount, a gold minting process is required. However, this service is currently not available in the Gold Pocket feature.
c. Customers can still sell their gold
Although physical withdrawal is not yet available, customers can still sell their Digital Gold at any time and receive the proceeds in Rupiah. The funds will be credited to the customer’s Jago/Jago Syariah account within up to 3 working days.
2. Can I convert my Digital Gold into physical gold?
This feature is not available yet. We will inform you once it becomes available and ready to use.
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About Gold Pocket Feature
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Buying Digital Gold
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Selling Digital Gold
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